Is Universitas Brawijaya a public institution that cares about the satisfaction of its stakeholders?

UB really cares about the satisfaction of its stakeholders or customers. This is evidenced by UB conducting a Community Satisfaction Survey (CSS) on UB’s services. In addition, UB also receives and follows up on feedback in the form of appreciation, complaints, criticisms, and suggestions through the UB-Care system.

Tags: lecturer, students, university staffs, general public